Returns & Exchanges

At cosytreads.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward process to ensure that you can return or exchange your items with ease.

All products purchased through our website are eligible for returns or exchanges, provided they are in their original, unworn, and unaltered condition. This includes keeping all tags, packaging, and any accompanying accessories intact. Items that show signs of wear or damage may not be accepted, as we strive to maintain the highest quality standards for all our customers.

To initiate a return or exchange, simply follow our online process. You will be guided through the steps to select the item you wish to return, specify whether you would like an exchange, and provide any necessary details to complete the request. Our goal is to make this process as smooth and convenient as possible.

Exchanges can be made for a different size, style, or color, depending on availability. If the item you wish to exchange for is not available, we will provide alternative options or assist you in completing a return. Please note that items purchased as part of a promotion or limited-time offer are still eligible for returns or exchanges, provided they meet our standard conditions.

We carefully inspect all returned items upon receipt to ensure they meet the required standards. Once the return or exchange is processed, you will receive a confirmation. Our team is always ready to assist if there are any issues or questions during the process.

We recommend keeping your order details and tracking information handy until your return or exchange is completed. This helps ensure that your items are processed efficiently and that any replacement or exchanged items are sent to you promptly.

cosytreads.com values your trust and satisfaction. Our returns and exchanges policy is designed to provide peace of mind and flexibility, allowing you to shop with confidence. Whether you are selecting a new pair of shoes or replacing a previously purchased item, we are committed to supporting you every step of the way.

For any further guidance or clarification regarding returns or exchanges, our website provides detailed instructions and helpful tips. We encourage you to review these resources before submitting a return or exchange request to ensure a smooth experience.

Thank you for choosing cosytreads.com. Your comfort and satisfaction are our top priorities, and we are dedicated to making your shopping experience enjoyable from start to finish.